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Management Information Systems: Managing the Digital Firm

Textbook to be used:Management Information Systems: Managing the Digital Firm, 14th Edition


Author: Kenneth C. Laudon; Jane P. Laudon
VBID: 9781323309568
Chapter 11: Managing Knowledge
Chapter 12: Enhancing Decision Making

QUESTION 1 Explain how the knowledge management value chain supports management decision making.

QUESTION 2 What is a balanced scorecard, and how are information systems used to support it?

QUESTION 3 Explain the functional difference between a delivery platform and a user interface.

Management Information Systems: Managing the Digital Firm

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