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Volp Task Project Management

Volp Task Project Management
Volp Task Project Management

Part 1 of the Volp Task

This assignment contains two (2) deliverables: a summary document to be delivered in a word processor document format and a Work Breakdown Structure (WBS) to be delivered in a project file.

Overview
As the project manager for an IT department, you have been assigned to manage the project of deploying a new VoIP phone system to the company’s campus. The campus consists of three (3) different buildings, each with twenty to fifty (20 to 50) workstations. The project must be completed in ninety (90) calendar days starting on November 1.

Deliverable 1: Summary (MS Word or open source equivalent)

1. Write a one to two (1-2) page summary document in which you:

a. Summarize the project requirements and other assumptions (e.g., budget, human resources, workload, environmental dependencies, etc.).

b. Define a work breakdown structure and describe the methodology behind constructing one.

Deliverable 2: WBS (MS Project or open source equivalent)

2. Use Microsoft Project to create a WBS which:

a. Contains at least five (5) main tasks, one for each of the PMBOK® process areas.

b. Contains at least sixty (60) line items distributed in ten (10) or more work packages.

c. Contains Work Breakdown Structure Code for each task.

d. Presents a duration estimate for each task which results in a duration estimate for the project not to exceed the requirements described in the overview.

Part 2 of the Volp Task

Update the Microsoft Project file you created in Assignment 3: VoIP Part 2 (Work Breakdown Structure) with the following changes:
Set property values to denote progress in at least fifteen (15) of the line items.
Set properties so that at least one (1) of the main tasks is behind schedule.
Create a Gantt chart for your project.
Take a screenshot of the Gantt chart which can later be inserted into your written paper.
Create a PERT diagram that identifies the critical path.
Take a screenshot of the PERT chart which can later be inserted into your written paper.
Note: If you need a tutorial on taking a screen shot, visit one of the following locations: (PC users: http://www.take-a-screenshot.org/) (MAC users: http://binged.it/1xriOcN).

Write a two to three (2-3) page paper in which you:
Compare and contrast the information that one receives from a Gantt chart, versus that of a PERT diagram.
Examine the advantages of using a Gantt chart over a PERT chart and vice versa. Determine when it is appropriate to use one over the other. Justify your response.
Assess the importance of the critical path in project management.
Insert the screenshots of the Gantt and PERT charts you created based on the provided criteria. Elaborate on the status of the VoIP deployment pr oject based on the updated information.

Part 3 Of the Volp Task

Suppose the VoIP project sponsor wants you to present the project to the board of directors. Particularly, the sponsor would like you to discuss the quality of the project. It is worth noting that during the deployment of the VoIP system the quality control team tracked forty (40) of the deployments. The following problems were documented:
Five (5) of the deployments experienced delays due to the unique configuration of the office space which required modification to install the proper wiring.
Twelve (12) of the users called the help desk to get additional training on the new system.
Two (2) of the new devices were defective.
Prepare a fifteen to twenty (15-20) slide digital presentation with the software of your choice (e.g., PowerPoint, Google slides, Prezi, etc.) in which you:
Explain quality and its importance to project success.
Explain quality management planning.
Contrast quality assurance and quality control.
Describe the different quality activities involved in this project and each of their outcomes.
Describe Pareto diagrams and their use in project management.
Present the data in the provided scenario using a Pareto diagram (Use the software of your choosing to prepare the diagram).

Part 4 of the Volp Task

Using the Delphi technique, your team constructed the following risks register for the VoIP project containing the risk, the likelihood of its occurrence on a scale of 1 (least likely) to 5 (most likely), and the potential negative impact on the project on the same scale. In addition, they recommended the appropriate response and identified its type for one of the risks identified.

#
Risk
Likelihood (1-5)
Impact (1-5)
Response Type
Response
1
Project Delay due to lack of resources
3
5

2
Project runs out of funds before completion
1
5

3
Users reject new system
2
4

4
Defective Hardware
1
5

5
New government regulations introduced during deployment increase the cost of running VoIP.
2
3

6
A Yearly Renewal Fee issued on the legacy system due to delay of over 30 days in deployment of the new system
1
4
Mitigation
Schedule check 30 days before project deadline to determine if action needs to be taken to avoid delay. Decision tree will be utilized.

Write a three to five (3-5) page paper in which you:

Explain risk management and its associated activities and defend the need for a risk management plan.
Describe the Delphi technique used to identify risks and infer n types of projects where this technique is most accurate.
Examine the four (4) types of risk response (ie., avoidance, acceptance, transference, and mitigation) and determine the appropriate situation where each should be used.
Complete the table with the risk response type (i.e.., avoidance, acceptance, transference, and mitigation) and a description of the response.
Create a decision tree diagram with the software of your choice (Word, PowerPoint, Visio, etc.) and make an OFFICE document or PDF to address Risk Number 6.
Assume that when you check the schedule on day 60 of the project, it becomes evident that two additional engineers are needed to ensure on-time completion of the project. The engineers cost $25,000 each and a fee of $120,000 is issued by the legacy provider. The probability of completing the project on time is as follows: With the current personnel – 60%; With one engineer – 80%; With both engineers – 98%.
Fully explain your rationale in the document you create. How does your decision tree flow? What are your decision points, and most importantly, what is your recommendation and how did you arrive at this conclusion? Is there a point of diminishing return where it would be so expensive that it wouldn’t be worth it to employ the additional resources? Why or why not? Be sure to use proper business communication and consider your audience to be business leaders in the organization at which you are employed.

Volp Task Project Management

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